I have recently retired from NC State Government as a Juvenile Justice Detention Director. I have constantly observed a lack of confidence, self-esteem, and general pro-social skills amongst the juveniles in the system. Additionally, I do volunteer work with homeless veterans and women victims of domestic abuse. I see the exact same trends as with the juveniles. It is my desire to not only be in a place to deliver quality, first class social skills to these populations but to also deliver these skills to the adult professionals who work with them. As I watch the global news, I see and hear of so many tragedies caused by people who have been bullied, felt intimidated, or devalued. Teaching pro-social skills as an etiquette trainer - consultant - and leader would give me an opportunity to make a difference at my local grass-roots level to help others to heal and get better one person at a time.