Have you ever been thrust into a situation where you have to interact with someone from another country who is unsure about how to conduct a transaction, whether at the airport, in a store, at a conference or on the street? If you have, knowing how to handle such a situation gives you the opportunity to be your country's ambassador. I have been in such situations both locally and abroad and have used my innate knowledge and limited protocol training to assist persons in such situations. I have even offered assistance when persons may have overlooked some matter of protocol to avert incidents even when the function is not my own. I believe that training in corporate etiquette and international protocol can be of immense benefit and I would welcome the opportunity to avail myself of this training so that I can help others improve the standards as they relate to this discipline.